The Master of Health Administration (MHA) degree prepares students for exciting careers in health services management for a variety of health related institutions in an evolving healthcare delivery system. Structured to meet the highest professional and accreditation standards the program is designed to address the needs of current healthcare managers, clinical professionals who anticipate future administrative responsibilities, and pre-professionals who wish to prepare for an entry-level career in healthcare administration.
The Master of Health Administration is a 51 credit hour degree program. Students take 45 credit hours of core courses including a 3 credit hours internship, and 6 credit hours of elective courses. Administratively located within the Department of Public Health Sciences, it is an interdisciplinary program with courses taught by faculty from the College of Liberal Arts & Sciences, the Belk College of Business and the College of Health and Human Services. The Master of Health Administration degree program is fully accredited by the Commission on Accreditation of Healthcare Management Education (CAHME); and the Department of Public Health Sciences is a member of the Association of University Programs in Health Administration.
Students may enroll in the Master of Health Administration program on a full-time or part-time basis. Classes are scheduled primarily in the evenings at the UNC Charlotte main campus and at UNC Charlotte Center City.
Master’s prepared health service managers may work as chief or executive administrators, assistants to chief executives, or as directors and mangers of departments and units. Examples of the settings where MHA graduates work include: hospitals and hospital systems, physician practices and clinics, long term care facilities, managed care organizations, consulting firms, pharmaceutical and biotechnology companies, local/state/federal health agencies, health insurance companies, and medical supply and equipment manufacturers.
Course of Study
Each student is required to complete 45 hours (15 courses including the Internship) in the core curriculum. These courses offer a basic body of knowledge, skills, and values relevant to health services administration. Additionally, students will select 6 credit hours (2 graduate courses) in elective studies.
Courses in Health Administration (HADM)
Core MHA Courses (45 hours)
HADM 6100. Introduction to the US Healthcare System. (3) Cross-listed as HCIP 6100. Overview of healthcare delivery in the United States including organizational structures, financing mechanisms and delivery systems, with particular attention to program formation.
HADM 6104. Health and Disease. (3) Cross-listed as HCIP 6104. Principles and methods of epidemiology including definitions and models of health, illness, and disease; modes of transmission of clinically important infectious agents; risk factors and chronic diseases; and insights into existing studies and paradigms of health promotion and disease prevention.
HADM 6108. Decision Analysis in Healthcare. (3) Cross-listed as HCIP 6108. The study of selected quantitative management tools useful in the analysis of managerial decisions. Includes a review of basic descriptive and inferential statistics, applied probability distributions, forecasting methods, statistical process control, queuing, transportation and assignment modeling, and linear programming. The emphasis is on applying quantitative decision making methods to the operational problems facing healthcare organizations. Familiarity with computers and computer software will be important for success in this course.
HADM 6116. Accounting for Healthcare Management. (3) Basic concepts and techniques of collecting, processing and reporting financial information relevant to healthcare institutions. Emphasizes a conceptual understanding of financial accounting, technical tools of cost accounting, including budget preparation and analysis, and interpretation of financial statements.
HADM 6120. Health Economics. (3) Examination of the economic context of health services delivery and policies, and application of economic concepts to the healthcare sector including supply and demand, elasticity, regulation, competition, and cost effectiveness analysis.
HADM 6124. Marketing in Healthcare. (3) Provides an in-depth understanding of the essential concepts of marketing and their application to healthcare. Students gain a working knowledge of marketing tools and how to use them in the context of healthcare. Students build practical applied skills in analyzing healthcare marketing problems and developing healthcare marketing programs and strategies. Students also expand their understanding of the differences and similarities between health services and social marketing.
HADM 6128. Human Resources Management. (3) Examines human resources management as it applies to health services institutions, including compensation benefits, personnel planning, recruitment, selection, training and development, employee appraisal and discipline, union-management relations, and quality management.
HADM 6134. Quality and Outcomes Management in Healthcare. (3) Cross-listed as HCIP 6134. Examination of the concepts and practices of quality management, performance improvement, and assessment of outcomes in healthcare delivery settings. Designed to provide an in-depth understanding of basic concepts and frameworks and of their applicability and relevance in specific situations. Examples of topics to be covered include: process reengineering, service improvement, continuous quality improvement, accreditation standards, patient satisfaction, outcome measurement, teamwork, and case management.
HADM 6138. Healthcare Finance. (3) Prerequisite: HADM 6116. Fundamental financial management concepts and tools for healthcare institutions, including financial statements and attributes, capital acquisition and allocation, investment analysis, capital and cash flow management, and contractual relationships.
HADM 6142. Health Policy Development. (3) Cross-listed as MPAD 6174. Prerequisite: HADM 6100/MPAD 6172. Examination of the formulation, adoption and implementation of public policy for health services delivery and healthcare through federal, state, and local political processes.
HADM 6145. Organization Behavior in Healthcare. (3) Introduction to organizational theory with applications to healthcare systems, including organizational design and inter-organizational networks/alliances. Examination of communication and leadership skills development, including conflict, labor, and dispute management.
HADM 6146. Information Resources Management. (3) Cross-listed as HCIP 6146 and NURS 6162. A study of the use of information management to improve the delivery of healthcare. Information resource management includes methods and practices to acquire, disseminate, store, interpret, and use information to provide healthcare in a more efficient, effective and economical manner. Emphasis is placed upon information as central to the ongoing operations and strategic decisions of healthcare organizations.
HADM 6150. Health Law and Ethics. (3) Cross-listed as HCIP 6150. Analysis of ethical and bioethical problems confronting healthcare delivery systems. Selected legal principles and their application to the healthcare field, including corporate liability, malpractice, informed consent, and governmental regulation of health personnel and health facilities.
HADM 6154. Strategic Management of Health Services Organizations. (3) Prerequisites: All core courses except HADM 6146 and HADM 6150. Analysis of strategic planning, managing and marketing concepts, techniques and tools within the healthcare industry, including organizational capability analysis and business plan development.
HADM 6400. Health Administration Internship. (3) Cross-listed as HCIP 6400. Prerequisite: HADM 6100 and 15 additional hours of core course requirements. Offers administrative experience in a healthcare setting for students. The initial assumption is made that students participating in the internship experience have had limited hands-on exposure to healthcare administration. Graded on a Pass/Unsatisfactory basis.
Elective Courses (6 hours) (Elective core can be drawn from any of the University's graduate offering)
HADM 6200. Health Insurance and Managed Care. (3) Fundamentals of managed healthcare systems, including risk arrangements, compensation, incentives, quality assurance, financing, and public programs.
HADM 6204. Trends and Issues in Health Administration. (3) Cross-listed as MPAD 6176. Examination of current issues confronting healthcare managers and an assessment of programs and management responses to emerging trends in the healthcare filed, including delivery systems, marketing/competition, financing, and/or epidemiological changes.
HADM 6212. Health, Aging, and Long Term Care. (3) Overview of the health status of an aging U.S. population, with a focus on long-term care. Topics include: demographics of an aging society, health status of older people, societal values related to aging and long-term care, informal care giving, the formal service provision system, relevant public policies, and challenges for the future.
HADM 6216. Long Term Care Administration. (3) Overview of the long-term care system, with an emphasis on older persons. Class content includes the exploration of issues surrounding the provision of long-term care, identification of the various components of the long-term care system, and discussion of the role of health administration within the long-term care system.
GRNT 6211. Administration of Aging Programs. (3) Cross-listed as MPAD 6211. Focus will be implementation of public policies and programs for the aged and the development and administration of these programs. Students will become familiar with the process through which policies are transformed into aging programs and the budgetary, management and evaluative considerations that must be taken into consideration.
SOCY 6138. Social Organization of Healthcare. (3) Focuses on the structures and operations of healthcare institutions and providers. The topics covered include the socio-historical development of the existing healthcare system, healthcare occupations and professions, professional power and autonomy, professional socialization, inter-professional and provider-patient relations, healthcare organizations and the delivery of services, and how social change affects the healthcare sector.